NETWORK SPECIALIST
The Network Specialist is a technical role blending customer support and network operations. Hands-on troubleshooting using a vast array of network devices and tools will be a major component of your job.
This position requires a willingness to dream big and measure yourself against the best. Not just technologically, but in all that you do.
EDUCATION/EXPERIENCE:
- Degree or diploma in computer science, or equivalent education.
- Minimum 2 years’ hands on network experience desired.
- Strong grasp of TCP/IP, routing, switching, cabling, internet protocols (BGP,ISIS, and OSFP), firewalls, VPNs, and load balancers.
- Advanced knowledge of Cisco, Juniper and Foundry hardware and software.
- In depth knowledge of Linux/Unix and Windows environment.
- Certifications with Cisco and/or Juniper (CCNA/CCNP/JNCIA) preferred.
- Proven ability to work in a fast paced environment.
- Shown to be self-motivated, adaptable, and a quick learner.
- Excellent analytical and problem solving skills.
- Excellent oral and written communication skills.
- Well-developed customer service skills.
- Flexibility to work shifts under a rotation schedule that includes overnight shifts.
YOUR RESPONSIBILITIES:
- Provide First Call Support to co-location and network customers.
- Monitor network health and responds to event alarms.
- Analyse network traffic patterns and responds to security issues.
- Assist with provisioning, implementation, and supporting of customers.
- Work with Cisco, Juniper and Foundry router/switches, Netscreen and Juniper firewalls, and Foundry load balancers.
- Work closely with the network engineering team to troubleshoot and resolve advanced network issues.
Apply Now
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